Frequently Asked Questions

Your Questions,

Answered

Quick answers about our eCommerce development services. Don’t see yours? Reach out — we typically reply within 24 hours.

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How long does it take to launch a custom eCommerce platform?

Most projects launch in 4–8 weeks. Starter builds can go live in 2–3 weeks. Marketplaces typically take 10–14 weeks.

What platforms do you build on?

Custom Next.js, Shopify, Shopify Plus, WooCommerce, and Medusa. We recommend the right stack based on your goals and budget.

Which payment providers do you support?

Stripe, PayPal, Adyen, Braintree, Klarna, Apple Pay, Google Pay, and 40+ regional gateways across the USA, UK, and EU.

Which courier services do you integrate?

DHL, FedEx, UPS, Royal Mail, USPS, Aramex, and most major regional carriers worldwide.

Can you migrate my existing store?

Yes — we migrate from Shopify, WooCommerce, Magento, BigCommerce, OpenCart, and custom platforms with zero data loss.

Do you offer ongoing maintenance?

Yes — flexible monthly retainers cover updates, security, performance tuning, content changes, and growth experiments.

Will my store be SEO-ready?

Every project ships with technical SEO, schema markup, sitemaps, and Core Web Vitals tuning. Content SEO is available as an add-on.

Do you build mobile apps too?

Yes — native iOS and Android apps, or cross-platform with React Native, fully synced with your store.

Can you build a multi-vendor marketplace?

Yes. We’ve built marketplaces with vendor onboarding, payouts, commissions, ratings, and dispute resolution.

What about hosting?

We deploy on Vercel, AWS, Cloudflare, or Shopify infrastructure depending on the stack. Hosting setup is included.

Do you provide training?

Yes — we hand over a recorded walkthrough plus a live training session for your team after launch.

How do payments and contracts work?

Typical projects are split 40/30/30 across kickoff, milestones, and launch. We sign a clear scope and SLA.

Do you work with international clients?

Absolutely. We work with brands across the USA, UK, EU, UAE, and Australia — async-friendly with weekly demos.

Do you sign NDAs?

Yes, we routinely sign mutual NDAs before sharing detailed proposals.

What if I need changes after launch?

All packages include a support window post-launch, plus optional retainers for continuous improvements.

Do you offer paid marketing services?

We partner with vetted Meta and Google Ads specialists, and run our own SEO and email programs in-house.

Book a free 30-minute strategy call. We’ll review your goals and map the fastest path to launch.